Contact
Get in Touch
Have a question about your order, a product, or anything else? We're here to help.
Fill out the form below or email us directly at liftlab.support@gmail.com. We read and respond to every message personally — no bots, no automated brush-offs.
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Response Times
Email & contact form: within 24 hours (Monday–Friday)
Weekend messages: responded to first thing Monday morning
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Common Questions
Where is my order?
Check your shipping confirmation email for your tracking number. If it's been more than 3 days since you received that email and tracking isn't updating, contact us.
My item arrived damaged — what do I do?
Email us a photo to liftlab.support@gmail.com and we'll send a replacement or issue a refund within 48 hours.
Can I change or cancel my order?
Orders can be changed or cancelled within 12 hours of being placed. After that, they've usually already been processed for shipping. Contact us as soon as possible and we'll do our best.
Do you ship internationally?
Yes — we ship to most countries worldwide with free shipping on every order.
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We're a small team that genuinely cares about every customer. Whatever you need, we'll sort it.
— The LiftLab Team